honest listening

Honest Listening: What Peter says and one practice

Honest Listening: What Peter says and one practice

The most important thing in communication is hearing what isn't said.Peter Drucker When she walked into my office, she was clearly nervous. We had worked together for six months. In the next five minutes, she shared a very personal medical condition, how the treatment...

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Honest Listening

Honest Listening

Most people do not listen with the intent to understand; they listen with the intent to reply.Stephen R. Covey I heard this quote a couple of weeks ago and for the first time I understood. I have carried it around as a lens for myself for the last few weeks and it has...

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