I attended a leadership team meeting for a company that started 15 minutes late. Half the team was there on time and the ninety minute meeting ended up taking two hours. The team laughed about it, and yet during the meeting they spent a considerable amount of time talking about waste around spending and labor costs. The leaders all scampered off talking about the meetings they were now 30 minutes late to.
In the age of lean thinking waste has become a focus. While the focus is often financial and physical waste, the waste to our organization of waiting is often overlooked. Think about the impact of waiting on your organization and the opportunity generate waste in the minds of the people around you. Ever thought this?
- John is late again, his department must still be a mess. Is he the right leader?
- Well, if the boss does not view this as important why should I?
- We can’t make a decision until she arrives – another example of her micromanaging style.
- All I can think about is being late to my 2pm stand-up with my team – I would vote for any solution now so I can leave.
- If I share my opinion it will just make this meeting longer.
- Just another reason why we should only meet once a month.
While it might seem counter intuitive, the biggest part of an effective strategy is building the discipline to meet weekly and manage all the change that is associated with a short term (90 day) goal. One reason the Entrepreneurial Operating System (EOS) focuses on starting and ending every meeting on time is to harness and focus the energy of everyone on the needs of the people and the business. Think about “start and end on time” as is not as a military leadership philosophy, but the commitment to being a team that values the person next to them above all else.
No hugs needed. Just be on time.