What is the impact of a personal note from a leader? Part of talent management is effectively connecting with your people and showing them that you care. Based on a recently published article, the mail is where you will have the least competition for their attention. People love letters!
Small words that have a big impact – BUT / AND. A cornerstone of leadership development is communication, which is part what we say and part getting people to listen. Talent Management is about conversations that happen and are healthy exchanges. One of these words sets a healthy tone for an exchange, and the other too often shuts it down.
Professional development and talent management is often focused on the skills we need at work. Many of those same skills apply to our lifes/roles outside of work. I was reminded of that recently when I went to a parenting seminar and learned something that most leaders need to know – managing conflict and teaching your children to do it well.
Leaders need to understand non-verbals, and they need to be comfortable and competent in using that information to have a richer conversation. The Birkman method is one reminder/tool I use to help leaders see that what is happening on the outside is not necessarily what is happening on the inside.
Parenting, friendship, and leadership. Developing as a person or helping develop the talent in your organization has similar truths that go between them. Here are a few connections I have found that transcend work and home life.
Questions from HR professionals around the Talent Scorecard and other talent management activities. These two questions center around talent management in small companies and how my approach to performance compares with the focus of Crucial Conversations.
What should 2012 look like for leaders? If you were going to do one thing that impacts the engagement and energy they have for their work, what would it be? Here are three ideas for helping your people see work differently and get more excited about it (aka: talent management / employee engagement)
Talent management is not a form, or a process, but a commitment to a place where everything (or most everything) works. The job is great, people are getting what they need, people are owning their role, and teams are helping each other be successful. It takes great leadership, great followership, and most importantly it takes frequent and very open conversations. The one on one is the critical piece of this, and here is a form to help a one on one work well. The result is great talent management.
Listening is not the lost skill of leadership, but it tends to take a back seat to getting work done when things are moving fast. A recent speech by a brain expert reminded me how little listening doctors do in the course of diagnosing certain medical conditions. Leadership and getting most out of the talent of a team (talent management) is, in part, about listening.
Leadership and accountability is a double edged sword. Accountability is too often used around revolutionary or punitive rhetoric. Be careful, because it is a powerful word and it can result in some very distructive actions. Talent management has to have accountabiity to work, but it starts with a great conversation and a strong relationship.
Leaders need to know others and be known by others. Here is a tool to help start those conversations – it is great leadership and great followership.
Communication is the one area where we all need to focus on improving every year. Here are a few resources I have found helpful for certain situations or relationships. Do you have any to add?