communication

Emails in CAPS – Here is how NOT to send them

Emotionally charged emails are a reality, but they are dangerous. They are especially dangerous for leaders to use as a way of ‘correcting’ bad behavior. They may get the change, but at the price of lowering TRUST, which is priceless in terms of culture.

B Players: 3 Things Leaders Can Do to Energize Them

Getting B players to get more involved in the business is easier than putting a man on the moon. It might even be easier than setting up a new Facebook account for some of us. Here are three things that will help ignite the solid performers on your team and improve the performance of your business.