Torrance Richardson, A.A.E. President and CEO, Gerald R. Ford International Airport Authority

Implementing EOSĀ® has brought better focus on our team and our business. It has improved trust amongst the leadership team so we can have constructive critical conversations. It has also provided the clarity we need to sort between the tactical and strategic work we must accomplish. EOS has greatly improved our strategic planning resulting in an easy to read and understand strategic plan that is shared with our entire organization. Scott is a sincere, compassionate person that helped our team and business be candid about our current situation, our desired future, and partnered with us to map the course to get there. He knows our business well enough to ask those outsider perspective questions to ensure they are part of our discussions. He is a great facilitator that keeps us focused, having fun, and very productive.