This is a note especially for those in the Sales seat. My rock this quarter was to implement Pipedrive - a CRM tool - so I have been thinking a lot about the Sales seat I sit in on my own accountability chart. EOS tries to keep this simple for you as the Sales leader...
Managing chaos is hard. In working with entrepreneurial leaders and leadership teams, the word 'chaos' is often touted as ‘whatever it takes’ or ‘do the right thing’ or ‘act like a superhero’. If you think these sound like values, you are correct. My reason for...
This is a note especially for those in the HR Seat. The two things I see the team needing you to own are: the development of new leaders and helping to onboard new leaders. Here are a couple of tips for how to do this: Leadership + Management = Accountability (LMA):...
The short answer for any leader working in an EOS® company is - Yes. But these two words are not equal, and two leadership gurus I respect have pulled me both ways. Patrick Lencioni included Accountability as layer number four in the pyramid made famous in his book,...
I can't let go of that; if I don't empty the trash, who will?These young people have no work ethic; if I don't mow the lawn, who will do it? People have to get paid around here; if I don't double-check all the time sheets, how will it get done? In my Delegating...
If you are a leader striving for a bigger goal, you have to become great at delegating. Here is a path to greatness based on my experience and the wisdom of some great leaders and leadership coaches.
The most important thing in communication is hearing what isn't said.Peter Drucker When she walked into my office, she was clearly nervous. We had worked together for six months. In the next five minutes, she shared a very personal medical condition, how the treatment...
Most people do not listen with the intent to understand; they listen with the intent to reply.Stephen R. Covey I heard this quote a couple of weeks ago and for the first time I understood. I have carried it around as a lens for myself for the last few weeks and it has...
I believe leaders need to learn/relearn how to express love to their people so they feel it. Here is a quote that should make you think about love and honesty.
Be honest – how many times a month do you sit in meetings with your peers and leave feeling energized, focused, and supported? Strategic time for leaders is critical, and yet the exception rather than the rule in my experience leading and coaching leaders.
Recently I took advantage of a culture tour of Menlo Innovations in Ann Arbor. While I have been on the tour seven times over the past seven years, I always leave with a key lesson or two that I can practice in my own work. This time the word radical hit me as I...
The ‘To-Do’ list on Monday often starts with what was left on Friday. Then the messages start coming in from the people that depend on us for things — boss, peers, customers, kids, spouse, aging parents, our team, and friends. Then we respond like we have on every other Monday — we get to work. Here is a solution that will cost you an hour and give you a return many times your investment.