Leadership Development

3 Things You NEED to Teach Mid-Level Managers

When you grow to have mid-level managers in your organization—which generally leads to more disconnect from the day-to-day—it brings a whole new level of complexity. With a million things on your mind to keep the business afloat, there’s one task that often falls through the cracks: making sure mid-level managers have enough training.

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IDS Like a Rock Star

IDS Like a Rock Star

Problem solving as a leadership team is the one of the most important skills you can build because the organization needs you to do it so the issues that get identified during your EOS® journey get solved. It is also critical as you cascade your L10 meetings that you...

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Clarity Breaks!

Clarity Breaks!

Clarity breaks are a critical part of leadership in EOS, and any leader will benefit from this habit. Here are some tips for getting started or restarted.

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The Biggest Barrier to Delegation

I can't let go of that; if I don't empty the trash, who will?These young people have no work ethic; if I don't mow the lawn, who will do it? People have to get paid around here; if I don't double-check all the time sheets, how will it get done? In my Delegating...

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Honest Listening: What Peter says and one practice

Honest Listening: What Peter says and one practice

The most important thing in communication is hearing what isn't said.Peter Drucker When she walked into my office, she was clearly nervous. We had worked together for six months. In the next five minutes, she shared a very personal medical condition, how the treatment...

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Strategic Time: Are you at 10%?

Strategic Time: Are you at 10%?

Be honest – how many times a month do you sit in meetings with your peers and leave feeling energized, focused, and supported? Strategic time for leaders is critical, and yet the exception rather than the rule in my experience leading and coaching leaders.

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The Most Valuable Hour in Your Week

The Most Valuable Hour in Your Week

The ‘To-Do’ list on Monday often starts with what was left on Friday. Then the messages start coming in from the people that depend on us for things — boss, peers, customers, kids, spouse, aging parents, our team, and friends. Then we respond like we have on every other Monday — we get to work. Here is a solution that will cost you an hour and give you a return many times your investment.

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Matt Jung: Finding a Better Way | Part 3: Culture Guest Blog Series

Matt Jung: Finding a Better Way | Part 3: Culture Guest Blog Series

With their placement on Forbes’ list of the nation’s best small companies for 2018, it’s clear that there is something special going on at Comfort Research. In this interview with co-founder Matt Jung, he describes how they’ve developed a culture that’s felt in everything they do, how they recognize people who live their values, and how this tireless focus on culture has transformed their business.

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Mandi Brower: Be Kind | Part 2: Culture Guest Blog Series

Mandi Brower: Be Kind | Part 2: Culture Guest Blog Series

Quality Car Wash is a third-generation family business that was started back in 1969. In this interview with COO Mandi Brower, she shares her wisdom and experience around culture and how to intentionally sustain and grow it as a business opens multiple locations. From the very beginning, her grandpa used a simple phrase to guide everyone: “Be kind.” It still provides the foundation to this day.

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