I shared in my last blog about Bob Goff's guarantee of answering his phone when called. I called and here is what it said "You have reached Bob Goff. I am sorry but I am in a place where I don't have cell service. Please email me at bob@bobgoff.com and I will get back...
What are you willing to guarantee to your customers? In my experience working with clients guarantees are scary and hard to define. Here are some examples and reasons I believe they are critical in our journey to excellence.
Leaders committed to growing their company or being successful in their next big role need to have mentors. This includes anyone using the Entrepreneurial Operating System or experiencing a promotion to an executive-level role in an organization. Here are 4 steps for establishing an effective mentoring experience. As a bonus, I also provide a link to a single page document that provides all the details you need to be successful and building a great mentoring experience.
I’ll soon be publishing a list of 5 books I recommend for leadership book clubs. A new addition is my favorite book I’ve read this year: Triggers by Marshall Goldsmith. Here is why every leader and EOS/Entrepreneurial Operating System® leader (or any people-centered leader) should read it.
Are you a micro-manager or micro-supporter? There is a difference, and the team you have around you will mirror your style. The good news is you can change and have a higher performing team. The other good news is that the outcome will be worth the work. Here is a tip to doing it.
In the age of lean thinking waste has become a focus. While the focus is often financial and physical waste, the waste to our organization of waiting is often overlooked.
Simple and not easy characterizes many choices we have to make as leaders. Simple blurs the resistance that keeps us from moving forward with decisions that are not easy.
The entrepreneurial mindset is coveted by organizations today, and is the only reason that small organizations grow through all the barriers to success. Another way to phrase it (thanks to the research of Carol Dweck) is growth mindset. What does it look like and do you have it?
Colin Powell shared some leadership lessons with me recently and here is one I took away – sometimes as leaders we need to be a buffer. Being a buffer could be protecting your ‘turf’ and it has a possibility to be so much more. It can have huge benefits to your organization if you do it well. It is the leaders job to be a buffer, and here are 3 tips to make it a way to build a healthier organization.